FAQ
Welcome to shopdressup.store. FAQ page. We’re here to provide clear answers to your questions. If you need further assistance, please contact us.
- Where is shopdressup.store located?
We are an online store proudly based in the USA, offering clothing, beauty products, and shoes to customers across the USA and Europe. - Do you ship internationally?
Yes! We ship to both the USA and Europe. Shipping times may vary slightly depending on your location, but we always aim for fast delivery. - What products do you sell?
Fashion-forward clothing, beauty products, and shoes for men and women. - What is your return policy?
30-day hassle-free returns. Items must be unused and in original packaging. - How long does it take to process and ship my order?
Handling: 0–2 business days
Transit: 5–8 business days
Total: 6–10 business days
Tracking available upon shipment. - What payment methods do you accept?
Visa, MasterCard, American Express, Discover. - Is my payment information secure?
Yes. Industry-standard encryption is used. - How can I contact shopdressup.store?
Email: support@shopdressup.store
Phone: +1 6163193856
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST) - What if my item is defective or not as described?
Contact customer service within 48 hours for replacement or refund. - Can I cancel my order?
Yes, before it ships. Otherwise, return upon arrival.